DIRECTOR OF
ACCOUNTS

Director of Accounts

Full-Time – Des Moines, Iowa (Must be local)

Travel required to key client accounts across Iowa and the Midwest

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About TH Media

We're a creative agency built for brands who want to show up, stand out, and grow. Our specialty is high-impact video and content marketing — but our real focus is helping clients succeed through partnership and storytelling. We're fast-growing, flexible, and fiercely passionate about what we do. We don't do unnecessary meetings, rigid hierarchies, or bloated systems. We move quickly, stay scrappy, and work with people who care.

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Our core values are at the center of everything: 

• Reliable – We do what we say. We take ownership. We make it right.

• Understands Value of Reputation – We protect our clients and our own reputation through integrity, professionalism and attention to detail.

• Positive Can-Do Attitude – We bring energy, solutions and momentum into every partnership and project.

• Relationship First – We serve our clients by leading with value, support and a genuine desire to see them win.

About the Role

TH Media is looking for a Director of Accounts — a strategic thinker, digital-savvy marketer, and relationship builder who can bridge the gap between creative storytelling and measurable business results. This role sits at the intersection of account leadership, team direction, and client strategy. You'll own our largest institutional campaign clients and one-off accounts, serve as team lead for our content strategists who run our local retainer book, and make sure every account (big or small) is getting consistent, strategic, well-executed storytelling. 

We're specifically looking for someone with a strong background in paid media, social media, and with real experience in video marketing. Not just someone who can manage people who do those things, but someone who understands them well enough to set strategy, evaluate quality, and push the work further. You'll collaborate closely with our President, Director of Operations, Director of Content, and our Director of Web & Design to shape strategy for new and existing clients alike. You should be confident owning budget and performance numbers for your accounts, translating data into insight, and using what you learn to sharpen both strategy and execution. 

Like most roles here, what this looks like day-to-day will grow as you do — this is a role built to grow into more, not a fixed job description.

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Key Responsibilities

• Account Leadership & Strategy

  • Serve as the senior client contact for all our accounts: institutional campaigns, one-off projects, and local retainer clients

  • Build and lead marketing strategy and campaigns for these accounts. Not just oversee, but actively shape direction in collaboration with our Director of Content and Director of Web & Design.

  • Own renewals, retention, and account growth for our portfolio

  • Monitor revenue, scope, and profitability signals for our clients; flag risks before they become problems

• Paid Media & Performance

  • Bring hands-on paid media expertise to every account. You should know what good looks like, not just what the reports say.

  • Own our relationship and help direct strategy with our external paid media partner

  • Oversee paid media execution, keeping strategy and performance aligned with each account's goals

  • Build measurement plans for client accounts — defining what success looks like and how it's tracked from day one

  • Translate campaign and channel performance data into clear, client-facing narratives that connect numbers to business outcomes

• Video & Content Strategy

  • Bring real video marketing experience to the table. You understand video process, storytelling, and what makes video content perform, not just how to schedule a shoot.

  • Partner with the Director of Content to make sure video and content strategy serves each account's broader goals

  • Use your video marketing background to coach content strategists on what's working and what to push for

• Team Leadership

  • Directly manage our external paid media partner and direct the day-to-day work of our content strategists, who manage our local retainer accounts

  • Set the standard for how accounts are run: strategy, communication cadence, reporting, client experience

  • Be the senior strategic voice the team can lean on for campaign direction, paid media questions, and client situations

• New Business & Growth

  • Lead marketing strategy and solution development for prospective clients, partnering directly with the Director of Operations, Director of Content, and Director of Web & Design

  • Translate a prospect's goals into a clear, compelling strategic approach before a single deliverable is scoped

  • Help shape proposals so they reflect real strategic thinking, not just a service list

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What We're Looking For

You’re a fit if you are: 

• A strategic marketer with 5+ years of experience in marketing strategy, account management, or campaign leadership (agency or client-side)

• Experienced running paid media campaigns yourself — you've set strategy, managed budgets, and read performance data, not just overseen someone else doing it

• Skilled in video marketing — you understand the video process and what separates video that performs from video that doesn't

• Comfortable owning budget and revenue numbers — you don't need to be a financial analyst, but you need to know whether your accounts are healthy

• Experienced leading or mentoring a team

• A proven driver of account growth and retention, not just account maintenance

• Comfortable being the senior voice in the room with institutional clients, stakeholders, and prospective clients

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Why This Role Matters

This role has real room to grow. As you prove yourself with account growth, financial accountability, and company contribution, there's a path onto company leadership. TH Media's whole model is consistent, managed brand storytelling. Clients shouldn't have to chase us, and this role is central to making that true for our biggest, most strategic accounts.

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Perks & Benefits

• Salaried position

• Office + production studio in Des Moines 

• Company issued retirement plan with company match

• Company sponsored health insurance

• Employee Wellness Days

• Fuel, internet, and phone allowance

• Unlimited PTO + 11 paid company holidays

• Bonus potential tied to agency performance

• Client referral program​

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Tools & Tech You'll Use

• Mac & Canon-based workflow

• ClickUp​

• Google Workspace​

• Adobe Creative Cloud 

• Canva

• Figma